Last Updated: Jul 18, 2024     Views: 516

  • Multiple problems may potentially contribute to the database access issue. If the system gives you an error message indicating it's a password issue, then please make sure you enter the correct pw. You can test your pw in Stuview. If you can log into your Stuview, then the same login should work for library databases. 
  • For password-related issues, please visit the library helpdesk in person; or call our 24/7 tech support: 416-415-5000 x8255. 
  • If it's not a password-related issue, please check the library homepage to see whether there's any news on database access issues. 
  • If you don't see any related news on the library website, please contact the library to further identify the cause of the issue. 
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